Instant clarity
when your clients
need it most.
xClarion is the AI comms copilot for MSPs and IT teams. Detect incidents, generate stakeholder-ready updates in seconds, and keep everyone informed, automatically.
< 10s
draft generation
4×
audience-tailored comms
< 10s
draft generation
4×
audience drafts
< 10s
Time to first draft
4
Audience drafts per incident
100%
Cloudflare-native, zero cold start
14d
Free trial, no card needed
Everything you need
Built for the speed of incidents
When something breaks at 2 AM, the last thing you need is to write comms from scratch. xClarion handles the communications so you can focus on the fix.
AI-Powered Drafts
Our AI generates perfectly-worded comms for every stakeholder group (end-users, helpdesk, management, and vendors) in under 10 seconds.
Four Audiences, One Incident
One incident, four tailored messages. A clear explanation for end-users, technical depth for helpdesk, business impact for management, and vendor escalation language.
MSP-Ready by Design
Manage every client's incidents from a single workspace. Per-client incident history, custom severity matrices, and webhook-based ingest from any monitoring tool.
Approve Before Sending
Every AI-generated draft goes through your approval flow. Edit inline, approve, then mark as sent, with a full audit trail of who approved what and when.
Instant Ingest, Any Source
Connect your monitoring stack via HMAC-signed webhooks, email parsing, or status-page polling. Incidents surface automatically, with no manual data entry.
Full Audit Trail
Every action, from incident created to draft approved to comms sent, is logged with timestamp and actor. Compliance-ready out of the box.
Three steps
From alert to comms in minutes
No complex setup. No custom templates to maintain. Connect your monitoring stack, or start with a sample incident and see the full flow in minutes.
Incident detected
An alert fires in your monitoring tool. xClarion ingests it via webhook, email, or status-page polling, then automatically correlates and prioritizes it.
AI drafts generated
Our AI instantly generates four audience-tailored comms: end-user, helpdesk, management, and vendor. Each draft is tone-perfect for its audience.
Review, approve & send
Your team reviews the AI drafts, edits inline if needed, approves, and marks as sent. The whole workflow takes minutes, not hours.
Simple pricing
Simple plans, not another bloated incident platform.
Priced for SMB IT teams and MSPs. No responder tax, no per-seat surprises, no enterprise bundle. 14-day free trial, no credit card required, cancel anytime.
Starter
$180/year save 20%
$228/year at monthly price
For small internal IT teams or solo operators who need faster incident comms without extra complexity.
Start free trial- Unlimited incidents
- Up to 2 client organisations
- 4 AI drafts per incident (end-user, helpdesk, management, vendor)
- Webhook ingest
- Email ingest
- Basic approval workflow
- Basic audit trail
- Default severity matrix
- Default prompt templates
- 3 users included
Best for: Small businesses, internal IT teams, early adopters.
Growth
$372/year save 20%
$468/year at monthly price
For MSPs and growing teams managing multiple clients and more active workflows.
Start free trialEverything in Starter, plus:
- Up to 10 client organisations
- Status-page monitoring
- Custom severity matrix
- Prompt template editor
- AI next-action recommendations
- Draft history and version diffs
- Client-specific defaults
- Unlimited users
- Priority email support
Best for: Small MSPs, multi-client IT teams, recurring incident operations.
Pro
$756/year save 20%
$948/year at monthly price
For teams that need tighter control, richer workflows, and more operational visibility.
Start free trialEverything in Growth, plus:
- Up to 25 client organisations
- Approval rules and reviewer roles
- Delivery tracking and send history
- Channel routing by audience
- Integration health dashboard
- Comms performance analytics
- Client-level contact and channel defaults
- Audit export
Best for: Mature MSPs, multi-site IT operations, formalised incident comms.
30-day money back guarantee
Not happy? Get a full refund within 30 days, no questions asked.
Compare plans
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Unlimited incidents | |||
| Client organisations | 2 | 10 | 25 |
| AI drafts per incident | 4 audiences | 4 audiences | 4 audiences |
| Webhook ingest | |||
| Email ingest | |||
| Status-page monitoring | - | ||
| Approval workflow | Basic | Full | Advanced |
| Audit trail | Basic | Full | Full + export |
| Severity matrix | Default | Custom | Custom |
| Prompt templates | Default | Editable | Editable |
| AI next-action recommendations | - | ||
| Draft history / diffs | - | ||
| Client-specific defaults | - | ||
| Users included | 3 | Unlimited | Unlimited |
| Reviewer roles | - | - | |
| Delivery tracking | - | - | |
| Channel routing by audience | - | - | |
| Integration health | - | - | |
| Comms analytics | - | - |
Stop writing incident comms manually.
Join MSPs and IT teams who have cut their incident comms time by hours. Set up in 5 minutes. First trial incident free.