About xClarion
Built for the engineers who never sleep.
xClarion was born from a single frustration: why do IT engineers spend more time writing status updates than fixing the actual problem?
When an incident hits, the technical team is already stretched thin: debugging, rebooting, coordinating. The last thing they need is to also write four different emails explaining the same outage to four different audiences.
End-users want to know if it's fixed yet. The helpdesk needs the technical details. Management wants to know what the business impact is. And the vendor needs to understand exactly what happened and when.
xClarion uses AI that we've tuned and prompted specifically for incident communications to generate all four of those messages in under 10 seconds, the moment an incident is detected. Your team reviews, approves, and sends. The whole cycle takes minutes, not hours.
Speed without shortcuts
Comms should be fast, but never sloppy. Every AI draft is designed to be clear, accurate, and appropriate for its audience.
Engineers first
We're built by engineers, for engineers. The UI gets out of your way so you can focus on the incident, not the tooling.
Security by default
HMAC-signed webhooks, replay protection, tenant isolation, and a full audit trail. Not bolted on, but baked in from day one.
The company behind xClarion
xClarion is a brand of SAPTSEC Ltd, a company registered in England & Wales.
SAPTSEC Ltd · Registered in England & Wales No. 10884563. Registered office: 124 City Road, London, England, EC1V 2NX.